Privacy.
Handled with care.
Privacy policy of Alpha Hosting Solutions, operated by IT DESIGN DIGITAL LTD.
Who We Are
AlphaHost is operated by IT DESIGN DIGITAL LTD , United Kingdom.
Website: https://alphahost.biz Email: info@alphahost.biz
We are committed to protecting your privacy and handling your personal data in a transparent and secure manner.
Information We Collect
When you use our website, contact forms, hosting services, or support channels, we may collect:
- Name and surname
- Company name
- Email address
- Telephone number
- Billing information
- IP address
- Technical information related to your browser and device
- Information submitted through support requests or contact forms
This information is collected solely for the purpose of providing our services, customer support, billing, and improving website performance.
Hosting Services
As a hosting provider, AlphaHost may process data stored on servers used by our customers. Customers remain the data controllers of their hosted content, while AlphaHost acts as a service provider responsible for maintaining the infrastructure and ensuring service availability and security.
Contact Forms
When visitors submit information through contact forms, we collect the data entered in the form together with the visitor’s IP address for security and spam prevention purposes.
The information submitted is used solely to respond to enquiries and provide requested services.
Cookies
Our website may use cookies to improve user experience, analyze website traffic, and enhance website functionality.
Cookies may include:
- Essential website functionality cookies
- Security cookies
- Analytics cookies
- Performance cookies
You can disable cookies through your browser settings at any time.
Analytics
We may use website analytics tools to better understand visitor behavior and improve our services.
These tools may collect anonymized information such as:
- Pages visited
- Browser type
- Device information
- Geographic region
- Referring website
No personally identifiable information is shared with third parties for marketing purposes.
Data Security
We implement industry-standard technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
These measures include:
- Secure server infrastructure
- SSL encryption
- Firewall protection
- Access controls
- Regular backups
- Security monitoring
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
Third-Party Services
Our website and services may utilize third-party providers including:
- Domain registrars
- Payment processors
- Analytics providers
- Email service providers
These providers process data only as required to perform their services.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of personal data
- Restrict processing
- Object to processing
- Request data portability
Requests can be submitted to:
info@alphahost.biz
Contact Information
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact:
IT DESIGN DIGITAL LTD Email: info@alphahost.biz Website: https://alphahost.biz
Last updated: June 2026